Most business owners start with a passion for the product or service they provide—but the moment they hire employees, everything changes.
Suddenly, you’re navigating pay, benefits, compliance, tough conversations, time management, and so much more.
That’s exactly why I created my 6-Month "People Power" Masterclass for Small Business Owners—to give you the essential tools, knowledge, and support to confidently manage your growing team. This isn’t just another training; it’s a combination of learning, community, and coaching designed specifically for small business owners just like you.
This Masterclass is for you if....
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You’ve hired employees, and now people leadership is taking up more of your time.
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You’re figuring things out as you go but wish you had a clear plan.
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You’ve struggled with pay, compliance, performance issues, or difficult conversations.
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You’re serious about growing as a leader and want expert guidance to get there.
Program
Details
Program Structure:
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Duration: 6 months, beginning April 18, 2025
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Session Length: 90 minutes total
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Session Approach:
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Business Check-In (10 min): Share wins, challenges, and focus areas by each participant.
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Topic Deep Dive (30 min): Expert-led session on a leadership topic.
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Application & Discussion (40 min): Practical strategies, case studies, and live group coaching.
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Action Steps (10 min): Takeaways to apply immediately.
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Frequency: Bi-weekly
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Participant Limit: 10 participants, creating a supportive, high-impact environment
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Format: Fully remote via Zoom
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Meeting Time: Fridays, 9:30 AM - 11:00 AM Eastern Standard Time
Who this is designed for:
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Small to mid-size business owners looking to build a strong leadership foundation and scale effectively.
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#2 or second-in-command leaders who play a crucial role in driving business success.
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Critical business leaders responsible for managing teams, making key decisions, and fostering a strong workplace culture.
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Entrepreneurs in growth mode who need to develop leadership skills and people strategies to support expansion.
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HR or operational leaders tasked with hiring, retention, and team development but need a more strategic approach.
Topics Covered:
1. Building a Culture That Thrives: Foster a culture that resonates with today’s multi-generational, post-pandemic workforce.
2. Setting Clear Expectations: Create a foundation of accountability by learning how to set clear, measurable expectations.
3. Time Management for Leaders: Learn to manage people-related tasks without losing focus on revenue-driving activities.
4. Establishing Leadership Boundaries: Protect your time and reduce burnout with effective boundary-setting techniques.
5. Onboarding for Success: Design a powerful onboarding experience that enhances retention from day one.
6. Feedback that Drives Growth: Master the art of giving and receiving feedback to foster continuous improvement.
7. People-Centered Decision Making: Approach difficult decisions with confidence, using tools to map out challenging conversations.
8. Conflict Resolution for Leaders: Turn team conflicts into opportunities for stronger relationships and collaboration.
9. Leveraging Team Feedback: Use team feedback to make informed adjustments and improve workplace alignment.
10. Simplified Succession Planning: Identify and develop potential leaders within your team to support business continuity.
11. Engaging High-Potential Employees: Retain your top talent by meeting their growth needs and reducing turnover.
12. Stretch Assignments for Growth: Empower your team with stretch assignments that drive development and free you for strategic focus.
What's Included:
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Pre-Program Kick-Off Session: A 60-minute session to introduce participants, review goals, answer questions, and provide an overview of the Facebook group for ongoing interaction.
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12 Transformational Group Coaching Sessions Each session targets a key area of team leadership, designed to equip you with actionable strategies and practical insights.
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Exclusive 1:1 Coaching Session: Each participant receives a 60-minute individual session to be used during the program duration for customized guidance. Alumni of the program receive special pricing for additional sessions.
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Digital Workbook/Journal: A customized digital workbook with prompts to help participants document their goals, session insights, action steps, and reflections, providing a structured way to track progress.
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Certificate of Completion: Each participant receives a Certificate of Completion at the end of the program, recognizing their dedication and achievements.
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Exclusive Slack Group: Each cohort will have an exclusive Slack group for ongoing support, sharing, and collaboration between sessions.
Investment:
$3,495 for the entire 6-month program and materials
Payment Options:
1. Full payment: $3,495 due at registration
2. Monthly payments: $611.83 (Month 1) and then $597.43 (Months 2-6) (Includes fees + Autopay is required) = $3,599.00
The Transformation You’ll Experience
This Masterclass isn’t about managing—it’s about leading with confidence, clarity, and impact. Over six months, you’ll move from feeling stuck in daily people challenges to having the tools, mindset, and strategies to build a thriving team and make decisions that fuel business growth.
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From Reactive to Proactive – Shift from constantly putting out fires to leading with a plan. You’ll gain frameworks that help you anticipate challenges and address them before they escalate.
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From Overwhelmed to Focused – Instead of feeling pulled in every direction, you’ll learn how to set clear expectations, boundaries, and priorities—freeing up time to focus on your business, not just the people problems.
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From Uncertain to Confident in Decision-Making – You’ll develop practical decision-making skills that help you navigate tough employee issues, provide meaningful feedback, and lead with authority—without second-guessing yourself.
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From Employee Turnover to Team Retention – By improving onboarding, communication, and leadership alignment, you’ll build a culture that keeps your best people engaged and invested in your business.
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From Stagnant to Strategic Growth – With a mix of structured learning, group coaching, and a Growth Seat for direct feedback, you’ll develop customized leadership strategies that fit your unique business and leadership style.
At the end of this program, you won’t just run your team—you’ll lead them with purpose, clarity, and the confidence to handle whatever comes next.
WANT TO GET STARTED?
THREE WAYS TO GET STARTED!
Ready to get this show on the road?
Sign up now to take advantage of our pre-sale promotion!
Receive your Masterclass Workbook materials PRINTED and direct to your door if you enroll by March 31st.
Meet your Program Leader
Susan S. Mahaffee, Certified Executive Coach
I am Susan S. Mahaffee, SPHR, SHRM-SCP, NDCCDP, CEC, the President and Founder of People Rise LLC, a strategic HR and leadership consultancy dedicated to helping small to mid-size businesses grow and scale effectively. My career has taken me inside billion-dollar private family-owned companies, fast-scaling entrepreneurial ventures, and complex corporate environments, giving me a practical, real-world perspective on leadership, people strategy, and business growth.
I’ve worked across manufacturing, retail, hospitality, food & beverage, and supply chain industries, allowing me to apply solutions that work across different business models. I understand the real challenges of building teams, managing growth, and leading through change—because I’ve been inside businesses doing exactly that.
As a woman-owned small business owner, I know the weight of leadership, the responsibility of making tough decisions, and the challenge of scaling a business while keeping a strong team in place. My approach is straightforward and engaging, helping leaders untangle complex challenges, make better decisions, and create long-term success.
With deep experience in hiring, retention, leadership development, and business strategy, I equip leaders with the tools they need to build strong teams, drive results, and confidently navigate the complexities of growing a business.
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